Account deletion

Delete your SHINDO account and data.

You can delete your account in the app in under a minute, or ask us to do it. Here is what happens either way.

Last updated: October 16, 2026 · Draft for legal review

In the app (fastest)

  1. Open SHINDO and go to Settings.
  2. Tap Account, then Delete account.
  3. Confirm. Your account and server-side data are deleted immediately.

By request

If you no longer have the app, email privacy@shindoalert.com from the address used with Sign in with Apple or Google, or tell us your display name and approximate sign-up date. We verify ownership and delete within 14 days, then confirm by email.

What is deleted

DataResult
Account record (identifier, email if shared, display name)Deleted
Push token, approximate location and alert preferencesDeleted — alerts stop
Philips Hue linkDeleted — you may also revoke SHINDO in your Hue account
Community reportsAnonymised (name removed, position already rounded) so the public felt-intensity record stays intact; or deleted on request
Session and refresh tokensRevoked
Server logs mentioning your deviceExpire within 30 days
SHINDO Node contacts and messagesStored only on your phone and node; delete the app or reset the node to remove them
Pro subscriptionNot cancelled automatically — cancel in iOS Settings → Subscriptions

Without deleting your account

You can stop alerts by turning off notifications for SHINDO in iOS Settings, and stop location use with the Use location switch in SHINDO Settings. Uninstalling the app invalidates your push token; our server removes it when Apple reports it.